Online User Experience: How much do you control?

By Chuck Sink | April 23, 2019

There is only one place on the Internet over which you alone have control.

Every online platform except for one can modify, add to, or even ban your company messages. Your brand can be all over the place; Facebook, LinkedIn, Twitter, Instagram, Google, YouTube, directories, blogs, guest landing pages, etc.

You can maximize your presence in all these online media and the brand experience visitors have will be limited and in many cases disappointing. Why? Because these spaces don’t belong to you and you are being used by them, not the other way around!

The hard truth of social media marketing: Your company information and, very likely, personal employee information are actually the product of social media companies, sold through advertising to other marketers. Your data (which is cumulatively collected with each login) belongs to them as much as it belongs to you. And if you want more than 5 or 6 people to see your posts, you must pay to have it distributed, even to your own friends, followers and connections!

So where is this one place on the Internet that you control completely? Hopefully, it’s the one in which you invest the most time and money – Your Website.

Your own Company Website gets top priority in all matters concerning online marketing. You can totally customize the experience for your specific target audiences. Social platforms, search engines and other channels are fine for distributing Your Website content, but they are not where your brand resides. Metaphorically, you should be entertaining your customers right inside your Home rather than having a quick chat inside a Starbucks.

Content Marketing at Work

I suggest getting busy writing about how you solve specific problems better than your competition. Take pictures and shoot video! At a minimum, hunt down some appropriate stock images for your campaign messages (just know how to choose them).

My company website has been producing higher quality leads in recent months following a content marketing campaign that resides, guess where?  Right where your eyes are focused now. This blog.

Questions? Ask a content marketing expert at
Chuck Sink Link.

Leave a Comment

Your email address will not be published.