Simplicity is the Key to eCommerce Success

Expand Your Market and Grow with eCommerce My colleague Jon Parker and I recently presented a 1-hour Webinar to members and guests of the Greater Concord Chamber of Commerce on how to jump into eCommerce. Moderator Emily Marsh did a superb job hosting the virtual event. You can watch the entire Webinar in the recording… Read More »

When is it okay to get personal in business?

Now is the Time! Learn a valuable sales lesson during the pandemic outbreak. Get to know every client or customer on a personal level. It’s amazing what opportunities you may find for new business. And there’s the rub. “New business” is not synonymous with “new customer.” I was taught this by business owners pretty early… Read More »

That Marketing Thing – It’s now or never!

Speak Louder With Your Actions Whatever your business sector, the current pandemic slowdown is affecting you profoundly. It might be good for your company or it might be devastating but one thing is certain; you are feeling massive change underfoot and you know you must adapt. I’m seeing some small businesses focus their energy on… Read More »

Open for Business with Cleaner Vision

Bright Silver Linings in a Charcoal Sky Overnight, it seems, all of us must adapt to sudden changes in social and business policies brought on by our friend the coronavirus. How will your company adapt to keep interacting personally with customers? For some, it seems like a bust and for others, it may only require… Read More »

The Story Behind Brand Storytelling

How Storytelling Works (Very Well!) Storytelling is a lot more than a marketing buzzword. Stories have mind-attracting power and are like personal guides leading readers and listeners to the prize of knowledge, the satisfaction of curiosity and the fulfillment of desires. Marketers who effectively apply storytelling have real-life success stories of their own to tell.… Read More »

Media channels don’t convert. Messages do!

Does your message convert suspects into prospects? A “conversion” in marketing terms is any action a consumer does as a result of receiving your message. So if your message fails to generate conversions, your target audience may as well be you and your dog. And if your dog, like most, hasn’t the ability to make… Read More »

Turn the brand power ON!

A Different Approach to Branding Startups build brand strategies into their business plans. Established companies review their brand strategy every few years and if needed, retool and rebrand to suit changing markets. It should be obvious that branding is an essential element in any successful business plan. Some may think of branding as a time-consuming… Read More »

Your Brand – Is it Real? Does it Matter?

Branding:  Strategic, Authentic, Understood, Implemented and Bought Most brands fall short of complete authenticity. How about yours? My company brand could benefit from a little listening, introspection and fine-tuning after 7 years of continued growth in the market. Our brand made one significant shift from “great copywriting” to “content-focused marketing services” about 3 years after… Read More »

Furnish Two Primary Marketing Assets!

Furnish Facts and Photos! If you want your campaigns and promotions to succeed, furnish the two things every marketing team or agency needs to do a bang-up job. Facts and Photos. That includes video. Of course, money can make the second thing happen but the facts (differentiated customer benefits) in most cases are contained in… Read More »

The Two Ways to Grow Your Business

There are countless ways to grow your business! And it probably takes more than two of them to succeed, so what could we be talking about here? Growing a B2B business starts with a net new client premise. If you own the business, you’re probably thinking a lot about how to grow it and maintain… Read More »