Terms of Service

Ownership

When you hire Chuck Sink Link to build and/or maintain your website or other online or offline media, you own all of the content*. We do not have the right to restrict your access to your product (unless there is a default of payment as described below). If we part ways, we will ensure you have access to your website, hosting, and/or media files so that you or another developer/agency can use your website or files. However, we are not responsible for moving your website for you.

*You own all custom content we create for you. However, third-party assets (e.g., plugins, stock media, fonts) may be licensed separately and are not always transferrable or owned.

Regulatory Compliance

It is your responsibility to understand and communicate any legal, industry-specific, or regulatory requirements that your website must meet (such as HIPAA, ADA, GDPR, CCPA, PCI compliance, etc). We are not responsible for identifying or interpreting these requirements. We are happy to help implement compliance-related features or content when requested, but it is up to you to ensure that such requests are accurate, complete, and appropriate for your industry.

Content

You are responsible for ensuring that any text, images, videos, or other media you provide for use on your website are properly licensed or owned by you. We do not vet client-provided content for copyright, trademark, or usage rights, and we are not liable for any legal issues that may arise from unauthorized use of such materials. If you are unsure whether you have the right to use something, it is your responsibility to confirm before sending it to us.

Default of Payment

If payment is overdue by more than 45 days, we reserve the right to temporarily take the work we’ve done for you offline until payment is received.

Client Control of Website

If/when we hand over control of your website or other media materials to you, or to someone working on your behalf, we are no longer responsible for any issues that might arise with your website or media files. If changes thereafter result in issues, any work required to fix them is billable at our standard hourly rate.

Technical Issues

We’ll do our best to avoid technical issues. However, issues related to hosting, plugin updates, browser changes, 3rd-party services, or client edits may be out of our control and can require billable time to resolve.

Scope of Service

We are happy to assist with related services when possible, but unless otherwise agreed in writing, our responsibility is limited to your marketing project or website maintenance agreement.

Termination

We reserve the right to terminate our engagement with any client who demonstrates patterns of non-payment or other issues that make the working relationship untenable.